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Top issues
12 known problems · 2 high
high
Fire-risk recall (2019-2023 build)
All engines
high
High-pressure fuel pump recall (2019-2021)
1.2L 8NR-FTS turbo petrol
medium
Air-conditioning condenser stone-chip / corrosion leaks
All engines
Recalls
3 on recordREC-005051
2022-02-10
Defect: The genuine accessory towbar was supplied without an ECE55 Type Approval label fitted.
Hazard: Non-compliance with ADR 62/02; no dynamic safety hazard identified.
Remedy: Toyota dealer applies the ECE 55-01 compliance label free of charge.
Affected: 30,341 units, C-HR (NGX10/NGX50) built Dec 2016-Oct 2021 (campaign WGG72)
Official notice: www.vehiclerecalls.gov.au · details checked 2026-09-30
REC-005068
2022-03-10
Defect: The front millimetre-wave radar sensor supporting the Pre-Collision System may not have been correctly calibrated during manufacture.
Hazard: The Pre-Collision System may fail to detect a vehicle ahead and not warn the driver or apply brake assist as intended, increasing accident risk.
Remedy: Toyota dealer inspection and recalibration/replacement of the sensor, free of charge.
Affected: 18,471 units shared with Yaris/Yaris Cross; C-HR 2020-2021 build
Official notice: www.vehiclerecalls.gov.au · details checked 2026-09-30
REC-005804
2023-10-23
Defect: Internal fuel pump components may wear and fracture the welded area.
Hazard: Fuel leak in the engine compartment, increasing fire risk.
Remedy: Toyota dealer inspects and, if necessary, replaces the fuel pump, free of charge.
Affected: 14,480 units, C-HR 2WD/AWD 1.2L Petrol (NGX10/NGX50) 2019-2023
Official notice: www.vehiclerecalls.gov.au · details checked 2026-09-30
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Before and after
Before: None - new nameplate (slotted below the RAV4, above the Yaris Cross)
After: Second-generation Toyota C-HR (2024, hybrid/PHEV - not sold new in Australia at launch)
Price (AUD)
$18k-$38k
Body styles
5-door coupe-style crossover SUV
Drivetrain
Front-wheel drive (all 1.2 turbo manual, most autos, all hybrids), On-demand AWD (1.2 turbo CVT only, dropped during the run)
Origin
Japan
Built in
Japan
Overview
Toyota's bold coupe-styled small crossover, launched in Australia in February 2017 and built in Japan on the TNGA-C (GA-C) platform shared with the Corolla. It is a monocoque on-road soft-roader sold as the base C-HR, mid-spec and the flagship Koba, with a GR Sport added late in the run. Australia got just two powertrains across this generation: the 1.2L 8NR-FTS turbo-petrol from launch (the volume seller, with a CVT and short-lived AWD option), and the 1.8L 2ZR-FXE petrol-electric hybrid added in August 2020 (FWD only, e-CVT). Note Australia never received the 2.0L M20A-FXS hybrid or any 1.8 hybrid AWD in this first generation - those are second-gen/overseas. Mechanically the C-HR is a Toyota and very robust: both engines use a timing chain, the hybrid's eCVT (a power-split planetary device) has an excellent reliability record, and the 1.2's CVT is far less troublesome than the Jatco/Subaru/Nissan belt-and-pulley CVTs in rivals. The real buyer caveats are minor: the 1.2 turbo is a direct-injection GDi engine so intake/EGR carbon and some oil use appear at higher km; a high-pressure fuel-pump recall affects 2019-2021 cars; a 2019-2023 fire-risk recall was issued in Australia; and the styling brings tight rear visibility and a cramped back seat rather than any mechanical fault. There were no Takata airbag inflators fitted to the C-HR (it launched after the affected era), so that scandal does not apply here.
Engines & variants
1.2L 8NR-FTS turbo petrol
Engine
1.2L turbocharged direct-injection (D-4T) DOHC petrol I4 with water-cooled exhaust manifold
Engine code
8NR-FTS
Config
I4 turbo
Displacement
1197cc
Power
85kW @ 5200-5600rpm
Torque
185Nm @ 1500-4000rpm
Drivetrain
FWD (manual and most autos); on-demand AWD on some CVT autos
Economy
6.1-6.5 L/100km combined (real-world ~7-8)
Tow (braked)
725kg
Tow (unbraked)
725kg
Transmission
6MT (FWD only), CVT (7-speed simulated)
Timing chain / belt / gear
Timing chain (no scheduled belt replacement)
Pros
- Toyota build quality and a strong reliability record for a small turbo
- Timing chain, no belt to replace
- CVT is a planetary/belt design far more durable than Jatco/Nissan/Subaru rivals
- Manual available early on, which sidesteps the CVT entirely
- Torquey from low revs (185Nm from 1500rpm), refined around town
Cons
- Only 85kW - feels modest and works the CVT on hills or when loaded
- Direct-injection GDi engine, so intake/EGR carbon builds over time
- Premium-ish running costs vs an NA Toyota; some oil use at higher km
- Very low 725kg towing limit
- High-pressure fuel-pump recall affects 2019-2021 cars
Known problems
high
High-pressure fuel pump recall (2019-2021)
A recall covered 8NR-FTS-engined cars (C-HR and Corolla) where a welded section of the high-pressure fuel pump could crack under pressure and leak fuel - a fire/stall risk. Affected 2019-2021 production.
Fix: Confirm the fuel-pump recall was completed via VIN; if not, Toyota replaces the HP fuel pump free of charge.
medium
Direct-injection intake-valve / EGR carbon coking
As a GDi engine with no port injection to wash the valves, the 8NR-FTS accumulates carbon on the intake valves and the EGR valve fouls - some owners report EGR cleaning needed surprisingly early. Symptoms are rough idle, hesitation and minor misfire.
Fix: Clean or walnut-blast the intake and EGR valve when symptomatic; quality fuel, regular oil changes and occasional highway runs slow the build-up.
medium
Oil consumption at higher km
Like many small turbo-petrols the 8NR-FTS can develop a progressive thirst for oil, particularly if lugged at low rpm. Usually a monitoring/top-up issue rather than a failure, but heavy consumers may need ring/PCV work.
Fix: Check the level between services and watch for blue smoke; use the correct 0W-20, address a stuck PCV; insist on service history before buying.
medium
CVT judder / shudder and fluid neglect
The CVT can develop a low-speed judder or shudder reported around 35,000-50,000km, linked to fluid condition and lock-up/variator wear. Outright failure is uncommon for a Toyota CVT but expensive if it happens on a neglected car.
Fix: Change CVT fluid per Toyota's severe-duty guidance rather than 'fill for life'; have any judder diagnosed early; budget for a unit only if history is unknown.
1.8L 2ZR-FXE hybrid
Engine
1.8L Atkinson-cycle naturally aspirated DOHC petrol I4 plus electric motor-generators (THS II hybrid drive)
Engine code
Config
I4 NA + electric (hybrid)
Displacement
1798cc
Power
72kW (engine) / 90kW total system
Torque
142Nm (engine) plus electric-motor torque
Drivetrain
FWD
Economy
4.3-4.5 L/100km combined (real-world ~4.5-5.5)
Tow (unbraked)
Not rated to tow
Transmission
e-CVT (power-split planetary, electronically controlled)
Timing chain / belt / gear
Timing chain (no scheduled belt replacement)
Pros
- Outstanding fuel economy (mid-4s L/100km claimed, real-world city ~5)
- Proven Toyota THS II hybrid - the 2ZR-FXE and eCVT are extremely reliable
- eCVT is a planetary power-split with no belt/clutch to wear - not a conventional CVT
- Timing chain, no belt; quiet and smooth around town on EV assist
- Toyota hybrid battery warranty and a strong long-term durability record
Cons
- Naturally aspirated and modest - leisurely under hard acceleration
- Not rated to tow at all (no braked towing capacity)
- Only added to the Australian range from August 2020, so fewer used examples
- NiMH drive battery slowly loses capacity over many years/high km
- FWD only - no AWD hybrid in this generation in Australia
Known problems
medium
Hybrid (NiMH) drive-battery degradation
The high-voltage nickel-metal-hydride drive battery very gradually loses capacity over a long life, eventually showing reduced EV assist, more engine running and (rarely) a hybrid-system warning. Toyota hybrids are famously long-lived, so this is a high-km/older-car concern, not an early failure.
Fix: Most last well past 200,000km; reconditioned or new battery packs and individual-module repair are available; check for hybrid warnings and battery state on a pre-purchase scan.
medium
Inverter / hybrid coolant pump and 12V battery faults
As with other Toyota hybrids, the small electric inverter coolant pump can fail and trigger a hybrid-system warning, and the auxiliary 12V battery (separate from the drive battery) can go flat and cause no-start or warning lights.
Fix: Replace the inverter coolant pump if it stops circulating; fit a fresh AGM/spec 12V auxiliary battery; clear and verify codes after.
low
EGR / intake fouling on the Atkinson engine
The 2ZR-FXE runs heavy EGR for efficiency and the EGR valve/cooler and intake can carbon up at high km, occasionally causing a rough cold idle or a check-engine light.
Fix: Clean the EGR valve/cooler and intake passages; routine servicing and occasional longer drives help keep it clear.